---
title: "Enrolling using Duo Universal Prompt"
type: "wiki"
space: "IT Services for Employees"
author: "Anonymous"
created: 2023-07-18T00:01:18Z
updated: 2023-07-28T15:40:20Z
url: "https://employees.senecapolytechnic.ca/spaces/167/it-services-for-employees/wiki/view/17767/enrolling-using-duo-universal-prompt"
---

# Enrolling using Duo Universal Prompt

When you are on-boarded, an email will be sent to your personal email to activate your Seneca email account and to complete the self-ernolment process for Duo Security two-factor authentication service.

1. Log into myseneca.ca
2. Click **Next** to setup your account 

![A screenshot of a phone
Description automatically generated](https://employees.senecacollege.ca/attachment?file=effYS3NpE0uR3lNTXspQCA%3D%3D)
3. Select the **Duo Mobile** option 

![A screenshot of a phone
Description automatically generated](https://employees.senecacollege.ca/attachment?file=Edhfe8Id8hFoCyXBEY752g%3D%3D)
4. Enter your **country code** and **phone number** 

![A screenshot of a phone number
Description automatically generated](https://employees.senecacollege.ca/attachment?file=NknBunPhB1dH43nsgPDANw%3D%3D)
5. Confirm that your phone number is correct 

![](https://employees.senecacollege.ca/attachment?file=7o4AU1ZsXaxOLLVTUnKBdQ%3D%3D)
6. **Download Duo Mobile** on your mobile device and click **Next** 

![A screenshot of a phone
Description automatically generated](https://employees.senecacollege.ca/attachment?file=LYFEO1Ljkp98Gi8V4Xrtkw%3D%3D)
7. Using your mobile device, open the **Duo Mobile app** and click **Add**
8. Select **Use QR code** and then scan the QR code to activate Duo on your mobile device 

![A screenshot of a qr code
Description automatically generated](https://employees.senecacollege.ca/attachment?file=ItdOGttmbY77IJZIwOKPSA%3D%3D)
9. Once its successfully added, click **Continue** 

![A screenshot of a phone
Description automatically generated](https://employees.senecacollege.ca/attachment?file=%2F1FCd3PZaLd1dXGgeJWDxw%3D%3D)
10. You have successfully activated Duo and you can now log in
11. A notification will be sent to your device, click **Approve**
12. Confirm if this is your device 

![A screenshot of a device
Description automatically generated](https://employees.senecacollege.ca/attachment?file=8pB%2Bs1BoVCPUAa25x1ltcA%3D%3D)
13. You will be successfully logged in to your Seneca service

## Attachments

- [image_34637665031689637598662.png](https://employees.senecapolytechnic.ca/attachment?file=effYS3NpE0uR3lNTXspQCA%253D%253D)
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- [imagetools2.png](https://employees.senecapolytechnic.ca/attachment?file=NknBunPhB1dH43nsgPDANw%253D%253D)
- [imagetools4.png](https://employees.senecapolytechnic.ca/attachment?file=LYFEO1Ljkp98Gi8V4Xrtkw%253D%253D)
- [imagetools5.png](https://employees.senecapolytechnic.ca/attachment?file=ItdOGttmbY77IJZIwOKPSA%253D%253D)
- [imagetools6.png](https://employees.senecapolytechnic.ca/attachment?file=%252F1FCd3PZaLd1dXGgeJWDxw%253D%253D)
- [imagetools7.png](https://employees.senecapolytechnic.ca/attachment?file=8pB%252Bs1BoVCPUAa25x1ltcA%253D%253D)
- [blobid1.png](https://employees.senecapolytechnic.ca/attachment?file=7o4AU1ZsXaxOLLVTUnKBdQ%253D%253D)