--- title: "Former Employee Portal" type: "wiki" space: "IT Services for Employees" author: "Nadine Chautilal" created: 2024-12-04T19:53:55Z updated: 2026-07-03T17:00:10Z url: "https://employees.senecapolytechnic.ca/spaces/167/it-services-for-employees/wiki/view/21797/former-employee-portal" --- # Former Employee Portal ### About This portal is available to former employees who are no longer active with Seneca. who requires access to their T4, pay stubs, etc. ### Access With this system users can choose to create, and log in using an account local to this application or use their Google account to authenticate. ####  Step 1 Navigate to the [Former Employee Portal](https://formeremployeesportal.senecapolytechnic.ca/) **** ####  Step 2  Click **Sign Up Now**       ![](https://employees.senecapolytechnic.ca/attachment?file=kcm5BnBIf9f0gx8U7oV0aQ%3D%3D) ####  Step 3  Verify Your E-mail Address - Enter the personal e-mail address on file with Seneca. - Click **Send verification code**. ![](https://employees.senecapolytechnic.ca/attachment?file=t5hnMZv%2FlVJcyab8EaKDCg%3D%3D) ####  Step 4  Check Your E-mail - Copy the verification code from the email you receive. The email will have the subject line: ***“Seneca Former Employees/Students and Graduates Portal Account Email Verification Code”*** Please allow a few seconds for the email to arrive. ![](https://employees.senecapolytechnic.ca/attachment?file=uuYVmRKia8dgAPecbtdayw%3D%3D) - Navigate back to the website and paste the code in the box. Click **Verify code.** ####       ![](https://employees.senecapolytechnic.ca/attachment?file=OfFC6Sqgg175skENAiEz4A%3D%3D) - If the code does not work, click **Send new code** to try again. ####  Step 5  Set Up Your Password - Once verified, you will be prompted to choose a password.![](https://employees.senecapolytechnic.ca/attachment?file=wQdpCbUgUz18ITZj%2FzM%2FeA%3D%3D) - Your password must be **8-16 characters**long and include at least **three**of the following: - Lowercase letters \(a-z\) - Uppercase letters \(A-Z\) - Numbers \(0-9\) - One or more of the following symbols \(@#!$%^&\*\{ \} \ : ? ` ~ "\( \) ; . \) - After entering your details in the **“New Password”** and **“Confirm New Password”** fields, click the **“I’m not a robot”** checkbox to complete the CAPTCHA. **Note**: If your e-mail is already registered, you will be asked to return to the login page to sign in or reset your password. ####  Step 6  Set Up Multi-Factor Authentication \(MFA\) - You will see a QR code to scan for extra security. - Use an authentication app like Microsoft Authenticator, Google Authenticator, or any similar app. - Open your app and scan the QR code \(Make sure to select **Work or school account**\). ![](https://students.senecapolytechnic.ca/attachment?file=amYfCrL%2BSDWGK4jUIWq6Pg%3D%3D) - Click **Continue** - **Enter** the **6-digit code**shown within your authenticator app. ![](https://employees.senecapolytechnic.ca/attachment?file=87SbW2UC34HdgWl1eQtG2w%3D%3D) - Click **Verify** ####  Step 7  Verify Your Personal Information - Enter your **month and day of birth**, the **last four digits of your SIN**, and your **former Seneca email address**. Complete the **"I'm not a robot"** CAPTCHA, then click **Continue**. ####        ![](https://employees.senecapolytechnic.ca/attachment?file=PCJy%2Femm%2BqnoSBHvACA8XQ%3D%3D) - Click **Continue**. **IMPORTANT** If your information validates properly you will be sent to the HR system homepage where you can access previous employment information. ![](https://employees.senecapolytechnic.ca/attachment?file=kgIjjcMzzLAmKTLAQkkg7A%3D%3D) ### Logging in with a Gmail account ####  Step 1 Navigate to the [Former Employee Portal](https://formeremployeesportal.senecapolytechnic.ca/) **** ####  Step 2  Click **"Sign up with Google"** ####       ![](https://employees.senecapolytechnic.ca/attachment?file=ZxyEBm14VhRvwbqO693RZA%3D%3D) ####  Step 3  Sign in on the Google authentication page. - Enter your Gmail email address and select Next. On the following screen, you will be prompted to enter your Gmail password.  ![A screenshot of a email Description automatically generated](https://employees.senecapolytechnic.ca/attachment?file=urBvrvXtO2xYwQ%2FS2GYiuA%3D%3D) ####  Step 4 **** Accept **** permission for the Former employee portal to access your name and **Gmail**address       ![](https://employees.senecapolytechnic.ca/attachment?file=RXAucu%2Bwc95p8vcsZlv61Q%3D%3D) ####  Step 5  Set Up Multi-Factor Authentication \(MFA\) - You will be redirected back to the Former Employee Portal, where you'll scan a QR code with an authenticator app \(such as Microsoft Authenticator or Google Authenticator\) to generate a 6-digit verification code required for future logins. - Open your app and scan the QR code \(Make sure to select **Work or school account**\). ![](https://students.senecapolytechnic.ca/attachment?file=amYfCrL%2BSDWGK4jUIWq6Pg%3D%3D) - Click **Continue** - **Enter** the **6-digit code**shown within your authenticator app. ![](https://employees.senecapolytechnic.ca/attachment?file=87SbW2UC34HdgWl1eQtG2w%3D%3D) ####  Step 6  Verify Your Personal Information - Enter your **month and day of birth**, the **last four digits of your SIN**, and your **former Seneca email address**. Complete the **"I'm not a robot"** CAPTCHA, then click **Continue**. ####        ![](https://employees.senecapolytechnic.ca/attachment?file=PCJy%2Femm%2BqnoSBHvACA8XQ%3D%3D) - - Click **Continue**. **IMPORTANT**If your information validates properly you will be sent to the HR system homepage where you can access previous employment information. ![](https://employees.senecapolytechnic.ca/attachment?file=kgIjjcMzzLAmKTLAQkkg7A%3D%3D) ### Resetting password ####  Step 1 Navigate to the [Former Employee Portal](https://formeremployeesportal.senecapolytechnic.ca/) **** ####  Step 2  Click **"Forgot your password?"** ![](https://employees.senecapolytechnic.ca/attachment?file=O1WrRQ0fiYvz9XUvEURkGQ%3D%3D) ####  Step 3  Verify Your Email Address - Enter the email address you used during sign-up, then click **Send Verification Code.** ![](https://employees.senecapolytechnic.ca/attachment?file=3vR2w4SNbmxTAje1Ap8T4w%3D%3D) - Copy the verification code from the email you receive. Please allow a few seconds for the email to arrive. ![](https://employees.senecapolytechnic.ca/attachment?file=uuYVmRKia8dgAPecbtdayw%3D%3D) - Navigate back to the website and paste the code in the box. Click **Verify code.** ####       ![](https://employees.senecapolytechnic.ca/attachment?file=OfFC6Sqgg175skENAiEz4A%3D%3D) - If the code does not work, click **Send new code** to try again. - Once the code is verified, **click**on the “**Continue**” button. ![](https://employees.senecapolytechnic.ca/attachment?file=wQdpCbUgUz18ITZj%2FzM%2FeA%3D%3D) ####  Step 4  Enter a Password - **Enter** and confirm **** your **new password.** - Your password must be **8-16 characters**long and include at least **three**of the following: - Lowercase letters \(a-z\) - Uppercase letters \(A-Z\) - Numbers \(0-9\) - One or more of the following symbols \(@#!$%^&\*\{ \} \ : ? ` ~ "\( \) ; . \) - After entering your details in the **“New Password”** and **“Confirm New Password”** fields, click the **“I’m not a robot”** checkbox to complete the CAPTCHA. ![](https://employees.senecapolytechnic.ca/attachment?file=ES5E2O1MqjBCmoNVmomApQ%3D%3D) ####  Step 5  Verify with MFA - **Enter**the **code**from your **authenticator app.** - **Click**the **Verify button** and verify if you lose access to your authenticator code. Contact ITS to have it reset. ![](https://employees.senecapolytechnic.ca/attachment?file=87SbW2UC34HdgWl1eQtG2w%3D%3D) At this point your password has been updated and you will be logged into the system. ![](https://employees.senecapolytechnic.ca/attachment?file=kgIjjcMzzLAmKTLAQkkg7A%3D%3D) ### Troubleshooting ***Issue***: User has lost their authenticator codes or authenticator codes are not functioning. **Solution**: Contact Service Desk with the username and we will put in a request to remove the code allowing the user to register for MFA again. ***Issue***: User receives a 404 error after authentication to the system. **Solution**: Clear the browser cache and restart browser or try an incognito/private browser or a different browser. ## Attachments - [Website Slider Banner.jpg](https://employees.senecapolytechnic.ca/attachment?file=lGSunN3c8VdLrFN6ZA8TNg%253D%253D) - [Website Slider Banner.jpg](https://employees.senecapolytechnic.ca/attachment?file=fBxde%252FlYeH6klQo5q%252FVYZg%253D%253D) - 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