Using Duo Mobile to log into VPN | IT Services for Employees | Seneca Polytechnic

You will need to have already completed the Duo 2FA enrollment and have either the Duo Mobile app set up on your phone or a keychain fob.

If you are using a keychain fob as your 2FA device, enter your password followed by a comma and the passcode from your fob.

Otherwise, look for a Push notification on your mobile phone.

1. Run the GlobalProtect application on your computer. If you do not have GlobalProtect installed, please see the instructions on Installing GlobalProtect .
2. In the Portal field type "employeevpn.senecapolytechnic.ca" and click Connect.
3. If using a Seneca-issued laptop, skip to Step 4. Otherwise, enter your Seneca employee username (firstname.lastname) and password when prompted, then click Connect. 
4. Duo 2FA is required for every login attempt: 
   
   • Using Duo Mobile: You’ll receive a notification on your smartphone. Open the app and tap Approve.
   • Using Token/KeyFob: Enter your password, followed by a comma, then the 6-digit passcode (no spaces). Press the green button once to generate the passcode. 
     
     • Username: firstname.lastname
       Password: SenecaPassword,TokenPasscode
5. GlobalProtect VPN will log in immediately.
   
   

Note: If you receive an unexpected Duo Mobile authentication prompt (e.g., when you haven’t tried to log in), tap Deny or ignore it—access will not be granted. You may also contact the ITS Service Desk. This could indicate your account has been compromised, so change your password immediately at myid.senecapolytechnic.ca.