The Duo Mobile prompt will change as of Thursday, July 20, 2023. The redesigned interface will make the multifactor authentication login experience for Microsoft Office 365 and web-based applications simpler and more accessible. The new prompt offers improvements over the traditional prompt, including a more intuitive authentication process and an enhanced user interface experience.
Multifactor authentication provides a second layer of defence during the authentication process for various services at Seneca. In addition to using your username and password to log into these secure services, a second factor of authentication is required so that if your password becomes compromised, the intruder will not be able to log in.
Seneca is now utilizing Duo Mobile authentication as the second factor. You will need to provide your Seneca credentials, and you will additionally need to use Duo Mobile app on your mobile phone to approve the login.
The Duo Mobile app is free and provides the required functionality to approve your MFA logins. You will have to install this app on your mobile phone in order for MFA logins to be approved for the secured services. For example, when you log in to Seneca's Office365 email, your phone will show a notification prompting you to accept or deny the login attempt.
When you are on-boarded, an email will be sent to your personal email to activate your Seneca email account and to complete the self-ernolment process for Duo Security two-factor authentication service. Please follow the instructions as directed in the email.
The "Duo Mobile" app is available for both iPhone and Android devices. Simply install the app and follow the instructions. Instructions are available at the following pages below.
Seneca has MFA protection to the following services and more:
To use the above services, you will be required to use Duo Mobile to approve your logins. For instructions on using Duo Mobile with these services, please review the appropriate page below.
For any assistance with Duo, please contact the ITS Service Desk.
Duo Mobility App meets Seneca’s security and privacy standards. For more information on Seneca’s commitment to protecting your privacy, visit the Privacy Notice website, or contact the Privacy Office at privacyoffice@senecapolytechnic.ca.
Here is a list of additional resources to help you learn about Duo:
is requesting access to a wiki that you have locked: https://employees.senecapolytechnic.ca/spaces/167/it-services-for-employees/wiki/view/13532/duo-security
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